Article #1

The VoiceGenie VoiceXML Platform Solution

By Rob Marchand

Rob Marchand gives us a first hand look at the VoiceGenie VoiceXML platform. The VoiceGenie platform’s broad support of various off-the-shelf ASR and TTS technologies makes it a very attractive choice particularly in terms of flexibility and language coverage.

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Article #2

The Motorola VoxGateway: Lessons Learned

By Jim Ferrans

Jim Ferrans shares some of the legend and lore behind the Motorola VoiceXML implementation. The Motorola VoiceXML browser has been integrated into a number of commercially available VoiceXML platform offerings, and in this article Jim shares some of the lessons learned along the way.

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Editor-in-Chief Jonathan Engelsma introduces the articles of the July / August issue of VoicexML Review.

Read the Letter from the Editor

Rob Marchand uses this month's First Words column to bring together all the “theory” on VoiceXML events that have been presented in the previous two columns, by way of concrete code examples.

Read this month's First Words

Have you ever wrestled with how to add fast forward and reverse functionality during audio playback in your VoiceXML application? This month, Matt Oshy, presents a rather clever server-side solution to this problem, utilizing the ubiquitous sox utility. They don’t teach you this stuff in school!

Read this month's Speak and Listen

VoiceXML Saves $$$ Speaking Up For Cost Savings In The Call Center: VoiceXML Takes On The Dinosaur Of Legacy IVR
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W3C resolves concerns over Voice Browser patents, clearing the way for VoiceXML 2.0 to advance to Proposed Recommendation.
Read the whole report...(W3C Members only)

W3C issues press release of the VoiceXML 2.0 Candidate Recommendation.
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Dexem, Eureka Soft, JD-Labtech, MAP Telecom & Telisma Join Forces To Promote VoiceXML
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Read the VoiceXML article published in the December 16 issue of The
Economist. Note: this is premium content and requires a login to
economist.com.
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